Opening Hours

Contact support

Our customer support opens during 9:00-22:00 CST, you can contact us by the following methods.

Support Tickets

Phone Support:
(+886)965107702 (Taiwan)
(+1)202-556-1620 (USA)

Office:
7/F Bright Way Tower, No 33, Mong Kok Road, Hong Kong
xShaw Network Co.,Ltd. 9/F,No 127 Anxing RD,Xindian District,New Taipei City, Taiwan


Office Contact


Department Email Backup
General Support [email protected]
Finacial Support [email protected]
Abuse Support [email protected]